RatingEdge RatingEdge Active Property Intelligence™

Close your RatingEdge account

You can ask us to close your RatingEdge account here, without signing in and without the app.

Deleting your account removes your name and email address from RatingEdge and signs you out on all devices. Records of actions you took for your organisation, such as acknowledging alerts or setting up a unit, stay in its record under an anonymous reference, because your organisation relies on that record. Property readings your organisation has already sold to Movehut under its Terms remain with Movehut. Payment records are kept as the law requires.

How long records are kept (from our privacy policy): Billing and financial records: 6 years from the end of the accounting period. Backups: data deleted from live systems persists in backups for up to 90 days before being overwritten.

Closing an account cannot be undone.

How it works

  1. Enter the email address you use to sign in.
  2. If that address has an account, we will email you a one-time code.
  3. Enter the code, together with your password, to confirm.

We ask for the code and the password because an email on its own must not be enough to close an account.

Questions: www.ratingedge.co.uk/contact